Water & Sewer Billing
Winter Termination Program
The NJ Department of Community Affairs has implemented a Winter Termination Program to prevent discontinuation for eligible residential customers receiving residential electric, sewer and water service from a local authority, municipal authority, or rural electric cooperative from November 15th through March 15th. All customers in arrears should visit: DCAid or NJ211 for possible assistance. For further details, please review: Winter Termination Program
LIHWAP Application Process Open
The Department of Community Affairs’ Low Income Household Water Assistance Program (LIHWAP) application process is open. The U.S. Department of Health and Human Services-funded program will provide benefits directly to water and wastewater companies on behalf of residential customers. The assistance can be used, in order of priority, to:
- Restore services where services have been terminated and pay reconnection fees and other charges accrued due to a disconnection;
- Avoid service disruption for those residential customers who are in danger of disconnection (e.g., received shut off notices or have past due balances) and to help them afford bill payment going forward; and
- Support those household customers who are current in their bills but might be in danger of falling behind in the near future.
Priority will also be given to families with elderly or disabled household members and/or with children under the age of five, no matter which category they fall into.
New Jersey's utility shutoff moratorium ended on March 15th, but some residential customers with overdue utility bills can receive an extension to June 15th.
A new law requires local authorities, municipal or public utilities, and rural electric cooperatives to continue providing electric, gas, sewer, or water service to residential customers who have submitted an application for utility assistance prior to June 15th, 2022 but have not yet received a decision on their application.
To receive the extension, you need to apply for assistance. One easy way to apply is by visiting the DCAid Service Portal hosted by the New Jersey Department of Community Affairs.
Covid- 19 Ratepayer Information
Certain measures are in place providing relief to ratepayers experiencing economic hardship during the Covid-19 pandemic. Please review this message in it's entirety: COVID-19 Utility Ratepayer Relief Notice
Installment plans for arrearages accruing between March 9, 2020 and March 15, 2022 are available through July 22, 2022 for a twelve(12) month duration. To maintain the installment plan, a residential customer must pay the monthly installment amount, plus the current bill or the plan will be voided. For more information, please contact 732-828-2100 x183.
Bill Assistance & Arrearage Forgiveness Programs:
Contact: 1-844-930-1778 or Call: 2-1-1.
Water and Sewer is billed quarterly and is based on consumption from the prior billing period meter read to the current billing period meter read.
Final Billing Fee
When a property is being sold, and a transfer of ownership occurs- finals must be requested 24 hours in advance. A final billing fee of $25 will be added to each water and sewer account. View the Final Meter Readings Form (PDF).
Meter Testing Fee
If a meter is determined to be inaccurately recording the water usage, there will be no charge to the user. However, if the meter is found to be recording correctly, the user shall pay a testing fee of $20.