Water & Sewer Billing

Winter Termination Program

The NJ Department of Community Affairs has implemented a Winter Termination Program to prevent discontinuation for eligible residential customers receiving residential electric, sewer and water service from a local authority, municipal authority, or rural electric cooperative from November 15th through March 15th.  All customers in arrears should visit: DCAid  or NJ211 for possible assistance.    For further details, please review: Winter Termination Program                             

LIHWAP Application Process Open 

The Department of Community Affairs’ Low Income Household Water Assistance Program (LIHWAP) application process is open. The U.S. Department of Health and Human Services-funded program will provide benefits directly to water and wastewater companies on behalf of residential customers. The assistance can be used, in order of priority, to:

  • Restore services where services have been terminated and pay reconnection fees and other charges accrued due to a disconnection;
  • Avoid service disruption for those residential customers who are in danger of disconnection (e.g., received shut off notices or have past due balances) and to help them afford bill payment going forward; and
  • Support those household customers who are current in their bills but might be in danger of falling behind in the near future. 

Priority will also be given to families with elderly or disabled household members and/or with children under the age of five, no matter which category they fall into.

 Please review the Frequently Asked Questions for more information or visit: DCAid 

Utility Help Is Still Available

New Jersey's utility shutoff moratorium ended on March 15th, but some residential customers with overdue utility bills can receive an extension to June 15th.

A new law requires local authorities, municipal or public utilities, and rural electric cooperatives to continue providing electric, gas, sewer, or water service to residential customers who have submitted an application for utility assistance prior to June 15th, 2022 but have not yet received a decision on their application.

To receive the extension, you need to apply for assistance. One easy way to apply is by visiting the DCAid Service Portal hosted by the New Jersey Department of Community Affairs.

Covid- 19 Ratepayer Information

Certain measures are in place providing relief to ratepayers experiencing economic hardship during the Covid-19 pandemic. Please review this message in it's entirety: COVID-19 Utility Ratepayer Relief Notice  

Installment Plans:                                                                                                       
Installment plans for arrearages accruing between March 9, 2020 and March 15, 2022 are available through July 22, 2022 for a twelve(12) month duration. To maintain the installment plan, a residential customer must pay the monthly installment amount, plus the current bill or the plan will be voided. For more information, please contact 732-828-2100 x183.                                  

Bill Assistance & Arrearage Forgiveness Programs: 

  1. NJ Dept. of Community Affairs  Assistance Programs 
  2. American Rescue Plan Utility Debt Relief Program 
  3. Utility Assistance Programs
  4. "Do You Need Help With Your Home Energy Bills?"- Brochure

Contact: 1-844-930-1778 or Call: 2-1-1.

SERVICE SHUTOFF MORATORIUM

BE ADVISED that Executive Order 229 currently prohibits a local government from shutting off water or electric service to a residential customer, or to accounts primarily serving residential customers, due to nonpayment of water, sewer, or electric charges unless the disconnection is to prevent or ameliorate a risk to public health or safety. This shutoff moratorium remains in effect until March 15, 2022. 

Note: The Borough does not shut off water due to non-payment of bills. However, Borough policy allows electricity to be shut off due to non-payment.

LATE PAYMENT PENALTY AND LIEN ENFORCEMENT MORATORIUM

BE ADVISED that Executive Order 229 places a moratorium on local governments enforcing late payment charges and penalties on water or electric accounts or referring a delinquent water or electric payment to tax sale. On or after March 15, 2022, charges and penalties may be imposed for delinquent payments, and any payments remaining delinquent may be referred to a tax lien sale held by the municipal tax collector. 

BILL ASSISTANCE AND ARREARAGE FORGIVENESS PROGRAMS

The New Jersey Department of Community Affairs (DCA) has developed a Low-Income Household Water Assistance Program (LIHWAP). This program is designed to assist water and sewer customers facing economic hardship due to the COVID-19 pandemic. For further information, please visit: LIHWAP  

Water Billing

Water and Sewer is billed quarterly and is based on consumption from the prior billing period meter read to the current billing period meter read.

Final Billing Fee

When a property is being sold, and a transfer of ownership occurs- finals must be requested 24 hours in advance. A final billing fee of $25 will be added to each water and sewer account. View the Final Meter Readings Form (PDF).

Meter Testing Fee

If a meter is determined to be inaccurately recording the water usage, there will be no charge to the user. However, if the meter is found to be recording correctly, the user shall pay a testing fee of $20.

Other Billing